Your receptionist
Answers every call, day or night, from your own website and policies. Takes the message, books the appointment or puts the caller through, and sends new callers to sales and customers to support.
Working today
7 working today · 1 building now
| Channel | What it does | Status |
|---|---|---|
| Phone | answers, books, puts callers through | Working today |
| Text messages | Building now | |
| Website chat | Building now |
Everything it does for you
Wake up to every after-hours call already sorted
No more lost jobs to voicemail, and your team starts the day knowing who called and why.
For example
- Who
- Owner of a 6-person home-services company
- When
- Calls after 6pm go to voicemail; half the callers don't leave a message and ring the next company on Google.
- What they get
- Your receptionist picks up after hours, takes the caller's name, number and reason, flags anything urgent, and the Follow-ups list is waiting at 8am with every call summarised.
Win the 9pm emergency call your competitor is missing
The urgent job books with you instead of whoever answers first.
For example
- Who
- Owner of a 30-person HVAC service company
- When
- After-hours calls go to voicemail and some customers call a competitor instead.
- What they get
- The call is answered. The caller's name, address and problem are taken, an emergency is flagged, and a ticket is waiting for the dispatcher at 7am.
Get appointments booked while you're with a client
The phone stops interrupting your work and missed calls stop being missed bookings.
For example
- Who
- Owner of a 3-chair hair salon
- When
- The phone rings while she's with a client, and missed calls are missed bookings.
- What they get
- Your receptionist offers open times from her calendar, books the slot, and after a set number of tries takes a message instead.
Answer the same customer questions on the phone the way your best person would
Customers get the right answer on the first call, day or night.
For example
- Who
- Operations lead at a WooCommerce store
- When
- Callers ask the same questions about returns, shipping times and order status.
- What they get
- Your receptionist answers from confirmed facts in the Company Brain, checks the rest of your published pages for a few seconds while the caller waits, and takes a message when it isn't sure.
Keep the number your customers already know
Nothing changes for your customers except that someone always answers.
For example
- Who
- Partner at a 4-person accounting firm
- When
- Clients have had the same number for 15 years; changing it isn't an option.
- What they get
- Calls forward from the existing number (*72 on most mobiles, a setting on business phone systems) to the Hureka AI number, and nothing changes for callers.
Turn every new caller into a lead you can follow up
The person who called about prices doesn't disappear when they hang up.
For example
- Who
- Owner of a 12-person med spa
- When
- Half the calls are new people asking about prices, and nobody writes their names down.
- What they get
- Each new caller is saved as a contact with name, number and reason, tagged 'From phone', and the ones who asked about prices get a follow-up drafted for Sales.
And everything else it does
Text back the callers you couldn't answer
A missed call becomes a conversation instead of a customer who rang someone else.
See an example
- Who
- Owner of a 6-person plumbing company
- When
- A caller hangs up before anyone picks up, or the line is busy.
- What they get
- Within a minute the caller gets a text with a booking link or a promise of a callback, and the conversation lands in Follow-ups.
Get the urgent caller to a real person right away
The emergency that can't wait reaches someone who can help, even at 10pm.
See an example
- Who
- Owner of a plumbing company
- When
- A burst pipe at 10pm can't wait for a morning callback.
- What they get
- Your receptionist recognises an urgent call and puts it through to one of up to five numbers you've set, each checked beforehand; if nobody answers, it takes a message and flags it.
Every email, post and comment waits for your OK. Your receptionist answers calls live, only from answers you've approved.
Join as a founding member.
$490 a month for access, two people included. Usage is billed at cost, every line itemised, with $49 included every month for founding members. When the 100th member joins, access for new members goes to $990. Every part marked building now arrives the day it ships, at the price you joined at.
Start where you are.
Nothing here is sold on a deadline. The price moves when the cohort fills, not on a date.