Get paid
Finance and Operations. Invoices, chases and reconciles, so cash stops depending on someone remembering.
The gap it closes
The work gets delivered. The invoice waits for somebody to remember.
What it does, reflex by reflex
A reflex is one thing this journey does on its own. Something happens, it decides what that means, and it acts, or hands it to you.
Finished work always becomes a bill.Never dropped
The bill is confirmed as received and understood.
Payment is chased before it's late.
A dispute is handled as a service problem, not just a collections problem.
Your cash position is visible without asking anyone.
"Never dropped" marks the one reflex this journey keeps running no matter how it's set up for your business.
Also included here
Knowing that won work actually started with its terms attached, and knowing when it finished. That's the part of delivery everyone needs, and it's what triggers the bill and the review request. How you deliver the work itself is built to order.
What the Brain keeps from this journey
The true cost of serving each kind of work
Who pays late
Which disputes predict a customer leaving
When the next journey switches on, it starts with all of this.
Need this one first?
What customers need decides what we build next. Tell us where this gap costs you, and it moves up the list.